Orders are typically processed within 1–3 business days. Shipping time depends on your location. You’ll receive a tracking number once your order has been shipped.

Once your order has been shipped, you’ll receive a confirmation email with a tracking number and a link to track your package.

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. After that, we may not be able to make any changes if the order has already been processed.

We accept returns within 14 days of delivery. Items must be unused and in their original packaging. Please contact us for instructions before sending anything back.

Note: Sale items and custom orders are non-refundable.

We’re sorry about that! Please contact us within 3 days of receiving your item with photos of the issue, and we’ll arrange a replacement or refund as soon as possible.

Yes, in addition to our prepacked gift boxes we offer gift wrapping for an additional fee. You can select this option at checkout and even include a personalized message.

You can reach us via our contact form on our website or email us directly info@theshearingshed.store